Privacy Policy
Effective Date: 1 June 2025 · Last updated: 22 May 2026
At Bin2Buck("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Bin2Buck mobile app and website.
Table of Contents
1. Information We Collect
We collect information you provide directly to us when you create an account, place a scrap pickup order, or contact us for support. This includes: • Name, email address, and phone number • Pickup address and location data (latitude/longitude) to facilitate scrap collections • Profile details such as business name (for aggregators) and scrap categories • Device information and usage data collected automatically when you use our app or website
2. How We Use Your Information
We use the information collected to: • Create and manage your account • Match sellers with verified aggregators for scrap pickup • Process and track your pickup orders • Send transactional notifications (OTP codes, order status updates) • Improve our platform, detect fraud, and ensure safety • Respond to your support requests • Comply with applicable laws and regulations
3. Sharing of Information
We do not sell your personal information. We share your data only in the following circumstances: • With aggregators to fulfil your pickup order (seller name, pickup address, order details) • With sellers to provide pickup confirmation and order status (aggregator name and contact) • With third-party service providers who assist us in operating the platform (e.g., cloud hosting, email delivery, analytics) under strict confidentiality agreements • When required by law, court order, or government authority
4. Location Data
The Bin2Buck app requests access to your device's location only to pre-fill your pickup address and to display nearby aggregators. Location data is never shared with third parties for advertising. You may deny location permission at any time in your device settings; however, some features may not be available.
5. Data Retention
We retain your personal data for as long as your account is active or as required to provide our services. If you request account deletion, we will erase your personal data within 30 days, except where retention is required by law (e.g., financial records).
6. Data Security
We implement industry-standard security measures to protect your information: • All data transmitted between your device and our servers is encrypted using TLS • Passwords are hashed using bcrypt; we never store plaintext passwords • OTP codes are stored as HMAC-SHA256 hashes and expire within 5 minutes • Phone numbers are encrypted at rest using AES-256 • Access to production systems is restricted to authorised personnel only
8. Your Rights
Depending on your jurisdiction, you may have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data ("right to be forgotten") • Object to or restrict certain processing of your data • Data portability (receive your data in a structured, machine-readable format) To exercise any of these rights, contact us at support@bin2buck.app.
9. Children's Privacy
Bin2Buck is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice in the app or by email. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: BIN2BUCK Technologies Gachibowli, Hyderabad, Telangana 500032, India Email: support@bin2buck.app Phone: +91 79081 576207